Institution Highlight: Nejlika Confinement Centre

This week we managed to get in touch with Nejlika (pronounced neh-lika) Confinement Care Centre. They provide confinement services for mothers with newborn babies. Established in 2014, Nejlika is committed to providing the best and safest form of care for the newborns’ first 28 days, and for the mothers’ recoveries.

What really got us interested with Nejlika was their practice in bringing confinement, which is a traditional concept in post-natal care, into modern times by using scientific methods of observation and critical analysis.

Nejlika is currently hiring for post-natal care nurses. See the job posting page here for more details.


Can you describe what your institution provides?

Nejlika Confinement Centre provides confinement care for post-natal mothers and newborn babies.

We assess the health conditions of the mother and baby, monitoring them daily. We provide professional and scientific feeding, nursing care, and early intellectual development for the baby. For the mother we have uniquely customized meals that are both healthy and delicious. These efforts do a lot to promote healing.

How did this place come about?

We first saw that there was a market demand for confinement centers in the Klang Valley. We saw that in places like Penang or Johor there are already a substantial amount. But a lot of them are sort of like household business. They hire non-medical professionals for treatment. So we set up this place in 2014.

The founders of this centre are all from the healthcare industry. The first 28 days of a newborn will be the most critical stage of a baby’s life. Although confinement is a traditional concept of post-natal care, we bring in present, scientific methods to bring this practice to modern times.

New parents or non-professionals are not able to take care of the newborn baby and mother as well as trained nurses and physicians. We aim to provide the best quality service, comfortable living environment, nutritious meals and warm family surroundings to help both the mother and newborn navigate this crucial period of their lives.

I saw on your Facebook you have many customers; even non-malaysians. What do you do to attract people to come here?

To be honest we don’t really go out to promote the centre. So far it’s all been through word of mouth, maybe a bit of Facebook postings.

How do you convince someone who is pregnant to use your services, rather than carry out traditional confinement at home?

Usually after the customer knows about us, they will call to inquire. This is before they give birth. So we arrange a 1-to-1 appointment with them. So during this appointment period we explain to them what is the service that we provide, and the philosophy behind our service.

Over here, our center advocates breast-feeding, and we have a certified infant massage instructor. We promote early brain development for the baby through the infant massages.

What makes you different from the other confinement centres?

First of all we are one of the pioneers here, so we are very experienced in specialized confinement care. Also, one of our founders is the only person in Malaysia with twin certificates specialized in confinement care from Taiwan. She purposely went to Taiwan to obtain this certification, not just once but twice.

At the same time we engage the service of chinese traditional medicine practitioners. Although we advocate scientific and modern confinement care, we also incorporate the traditional care to bring a well-rounded care to the mother and baby.

In Traditional Chinese Medicine, we believe the body constitution of humans can be divided into nine types. Different type of body constitution will require different forms of nutrition or medication. Our chef will prepare the personalized herbal tonic soup for each post-natal mother upon advice by our chinese medicine practitioner for greater rejuvenation.

Not many other confinement care provide this service.

Can we talk about the food you serve here? They look great! Do you have an in-house cook?

We have a special cook. We put out an ad in the newspaper, and managed to get one with training for confinement cooking. We advocate healthy and nourishing foods that aids the mothers’ recovery.

Everything that comes into contact with the mothers and babies have to be clean, healthy, and promote recovery. This includes the furniture, beds, food, even the air in the centre as well.

How many staff members do you now have?

We have 10 nurses, 2 maids, 2 chefs and 1 assistant to help us run the operation.

As for now, there are not many customers. It is a bit of a low season. Usually there are more births from late July-early August til the end of the year.

To staff: What do you do to make your staff happy and enjoy working here?

We feel happy because we enjoy what we do. It’s a slower pace than hospitals, and we love to look after babies.

What’s the hiring process like? Who decides on the hire?

Advertising on newspaper, platforms online, recommendations of current nurses. More so on the EQ.

We advertise in the newspapers, online platforms such as MIMS Career, and word of mouth. Very often we get new hires based on the recommendations of nurses currently working here.

What kind of people do you look for when you hire staff?

We need staff who are passionate about care for post-natal mothers and infant babies. Post-partum depression is very real, so nurses here have to be very aware of the telltale signs of it. They need to have high EQ to be able to console and advise mothers suffering through post-partum depression and help guide them out of it.

We also look out for staff who have high patience levels. Dealing with babies can sometimes prove to be a frustrating task.

What cool pieces of technology do you have in this centre?

We have a bilirubinometer; it is a device that measures the level of bilirubin in the babies to detect jaundice. If jaundice is determined to be present in the baby, we bring in a “jaundice phototherapy” machine and treat the infant until bilirubin levels drop to normal levels. We are the first confinement centre to provide this service. It avoids the hassle of going to the hospital, which can be very strenuous on both mother and newborn.

Also, to really avoid cross-contaminations we sterilize the rooms with a UV light emitter. UV light destroys germs and bacteria.

On the other side of the light spectrum, we use Infrared light emitters to promote healing of mothers’ wounds, especially ones after C-sections.

Finally, we have a baby swimming pool! Therapy done in the pool promotes brain development.

What does the future look like for Nejlika Confinement Care Centre?

Obviously we want to expand. That is the only way a business can grow.

We have moved from single storey to double storey within three years. We’re looking to set up branches in other places, in order to provide service to customers not within reach of us right now.



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 How do we define a great nurse? Is it one that fully accomplishes his/her tasks? Completes her shifts well without any issues? 

 Great nurses are those who alleviate suffering and heal the body, mind, and soul. 



 Compassion 

 Compassion is the feeling of concern and sympathy for others. 

 The word compassion literally means to “suffer together.” It arises when a person sees another suffering, and feels a deep desire to relieve the said suffering. It is a central tenet of nursing; the very mature of the work originates from the compassion of individuals to relieve suffering and pain. 

 A compassionate nurse will always do what is right for her patients. In times of fatigue, tiredness, or exhaustion, compassion for that patient will drive this nurse to trudge onwards and do her job. 

  On developing compassion:  

 
 Make it a daily practice: Think about it in the morning during rounds. At night during late shifts. When you talk to patients. It is a simple philosophy of kindness. 
 If you’re finding it hard to develop compassion in your nursing life, remind yourself that everyone you meet is seeking happiness, avoiding suffering, has lost something, and is learning about what it means to be human. 
 Think about a person you know who’s recently suffering. Imagine if the suffering happened to you. Now imagine if there is another person who realizes your situation and is trying her very best to make you feel better. You would appreciate that a lot. 
 This helps you develop the feeling of wanting to relieve others’ suffering, which is the definition of compassion. 
 

 Compassion has many benefits: it has been proven that compassionate people produce 23% less cortisol, the “stress” hormone. 

 Empathy: 

 The ability to understand and share the feelings of another. 

 Understanding the feelings of patients is crucial to their recovery. 

 It does not mean you completely understand what they are going through. It also does not mean you agree with everything they are feeling. 

 It means that you are willing to make a voluntary effort to listen to them and understand their challenges. 

 It is shown that patients are more receptive to treatments when they feel that their caregivers understand their situation. 

  On developing empathy:  

 
 It needs to be done without judgement. 
 Everyone has a different set of values. Two similar patients can have completely different challenges. 
 Understand what they are fighting against, and what they are fearful of. Use it to better develop a relationship with your patient, so he/she may continue to recover holistically. 
 



 Selflessness 

 The ability to think less about ourselves, and more about other people. Nurses need this trait, mostly for their own benefit over the patient’s. 

 Being selfless means to give to others at the expense of their own selves. By being selfless, it makes working the stressful nursing life a lot better. 

 Some nurses miss their lunches just to hold their patient’s hand. Some stay up the night to make sure their patient manages to live through it. 

 The reason why these kind of nurses are great is that they would do it all over again. For many more years to come. They also have to. Selflessness prevents these nurses from burning out on their work by caring for others more. 

  On developing selflessness:  

 
 Take pleasure in the happiness of your patients. 
 Don’t hurt another person for the sake of hurting them. 
 Watch your selfish thoughts; like when a patient irritates you, threatens you, you get the idea. That kind of thinking gets in the way of compassion as well. 
 

  Good communicator  

 Not only will you be needing to administer IVs, triage patients in the ER, or carry out CPR, you will also need to be dealing with your patients as humans. 

 There are instances where you will have to help patients and their relatives to understand their medical situation, in a comprehensible way. 

 Moreover, you will need to deal with your superiors, and sometimes you might not agree with what they would have you do. Being a solid communicator allows you to express those feelings of disagreement, and come to a favorable conclusion. 

 If deciding to go into teaching, being a great communicator is essential that you can impart your knowledge onto junior nurses effectively. 

  On developing communication skills:  

 
 Practice practice practice. Try to be as understandable as possible. It helps to realize what kind of patient or relative you’re talking to, their proficiency in the language you speak and their terminologies. 
 Some states of malaysia have a different colloquial grammar compared to the standard Bahasa. It helps to understand these nuances in language. Mirror their way of speaking and you’ll come off as more approachable. 
 Never EVER condescend someone else for not understanding what you were trying to tell them. More often than not it is the inability of the speaker to explain, not the inability of the listener to understand. 
 

  Possess mental fortitude  

 Some days are pleasant. Some are rewarding. 

 But some are difficult. Some are downright devastating, like when you lose a patient you cared for. 

 It is important not to let these things mentally incapacitate you, and compromise your ability to care for your patients. 

 It is okay to feel sad, angry, frustrated, or even shattered. We are all human. 

 Great nurses have the mental fortitude to weather these types of events. It might not be easy, but they still return to practise their art of healing. 

  On developing mental fortitude:  

 
 Identify the obstacle in your path. Is it a difficult patient? An angry relative? Death? 
 Understand how your emotions are making you react. Are you upset? Why? 
 Know that the obstacle can sometimes be the way. A difficult patient can teach you patience. An angry relative can teach you to deal with irrational people with stride. Death can teach you to be compassionate of other people’s loss. 
 

 Focus on making the obstacle that’s disturbing you. Ask yourself, “If I can’t solve this for myself, how can I make this better for othe people?” 



 Calm under pressure 

 Great nurses remain calm and composed under great duress. 

 Diamonds are forged under high pressure. Great nurses too, are like that; the do not cave under the load, they emerge stronger and better. 

 Being calm under pressure-filled situations allows you to perceive problems with better accuracy. It leads to better decision making, which can mean life or death for your patients. 

 Remain calm, and you will make better sense of things around you. 

  On developing mental calm:  

 
 The events that we see as negative all have a positive benefit that we can act on. A computer glitch that destroys your work in the hospital is now an opportunity to become two times better at your job because you’re going to do it twice. 
 Having a terrible supervisor in the wards is now an opportunity to learn from his/her faults while you fill up your resume and look for better opportunities elsewhere.  
Being mentally calm is seeing through the negative, past its underside and through to the positive. 
 



 Lifelong learner 

 A carpenter is only as good as the tools he is given. 

 Same thing applies to a nurse. However, in this case, the tools to a nurse are her knowledge and skillset. 

 A diverse skillset will make you valuable at a lot of situations. 

 A deep understanding of a certain skillset will make you highly valued at that field. 

 Whatever it is, learning new things and constantly studying to make yourself better is always a good idea. 

  On developing lifelong learning skills:  

 
 Develop a passion for the latest advancements in nursing policy, technology, and laws. The changes in those areas will ultimately affect the future of your work. 
 Have a career plan, and work towards getting the skills, certifications, or knowledge that you need to move on to the next stage of your career. 
 Follow great medical podcasts to listen to on your commute. 
 Subscribe to nursing-related journals and publications, and make it a point to read in your spare time. 
 



 Conclusion 

 It is said that in times that require greatness,  we do not rise to the occasion but we fall back on our training.  These habits may not be in you, but with deliberate and constant practice, you can cultivate these, and continue on your path of becoming not only a good nurse, but a great one. 

 Great nurses are always on the lookout for new, exciting, and better opportunities to grow their career. Find out your next employment with MIMS Career, a fast, secure, and convenient portal to connect you to top-class healthcare employers in MY, SG, ID, and PH.

Develop These 7 Habits To Become A Great Nurse

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 Gynaecology is the medical practice of dealing with the health of the female reproductive system and the breasts. Literally the term gynaecology means “the study of women.” The opposite of gynaecology is andrology, which deals in male-specific medical issues. 

  Almost all modern gynaecologists are obstetricians : physicians who deal in the branch of medicine and surgery of childbirth and labor. These two fields overlap in many areas, therefore in many institutions Obstetrics and Gynaecology are lumped together as O&G. 

 Gynaecology is concerned with the health of the female reproductive organs and the ability to reproduce. It also encompasses paediatric and adolescent problems to post-menopausal ages. 

 History 

 From ancient Egypt circa 1800 BC, the Kahun Gynaecological Papyrus is the oldest known medical text of any kind. It writes about women’s complaints; gynaecological diseases, fertility, pregnancy, contraception, etc. In the 4th century BC Hippocrates wrote texts about gynaecological diseases that were common afflictions to Greek women at the time. 

 J Marion Sims is widely considered to be the father of gynaecology. He operated during the 19th century at Jefferson Medical College, New York. However the title is now being scrutinized due to his unethical development of his surgical techniques. He operated a lot on slaves, many of whom were not given anaesthesia. 

 Training 

 Post-basic courses on midwifery, gynaecology, and obstetrics are considered to be part of gynaecological training. If desired, a nurse can opt to pursue a Masters in order to carry out research work in the field, and proceed to doctorate studies. 

 Training is given out to encourage the study and advancement of the practice of gynaecology. It is also done by the publication of clinical guidelines and reports on aspects of the specialty and service provision. 

 Gynaecology is a vast field. Nurses who work in this area have sub-specialties in high-risk obstetrics, fertility care, or minimal access surgery. The job most deals with healthy women, where unexpected challenges can present themselves on a daily basis. Work includes a large number of hands-on procedures, and training reflects that. 

 Common Cases 

 Patients range from those who have chronic disorders which are not life threatening, to those who require immediate acute emergency treatment. 

 Nurses in this field are often required to provide assistance during operative procedures. Some of the common procedures a gynaecological nurse with oversee include: 

 
	 dilation and curettage 
	 Oophorectomy 
	 Exploratory laparotomy 
	 Treatments for urinary incontinence 
	 Cervical excision procedures 
	 treatment of polyps 
	 surgery for cancers 
 

 A major part of a gynaecology nurse is the delivery of infants. Their work includes: 

 
	 assist delivery using instruments (forceps or vacuum) 
	 C-sections 
	 Foetal health 
 

 Career Opportunities 

 
	 Independent Nurse Consultant 
	 Educator 
	 Training programme director for gynaecology nursing 
	 
	 Research in public and private sectors 
	 
	 - 
 
   

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 Our team got to know about this privately-run nursing in a cozy neighborhood of Petaling Jaya. Impresif Home Care is run by a total of 3 nurses, 7 workers and their supervisor. We had the chance to speak to the supervisor, Raja. Raja is a wonderful guy, and based on just a few conversations with him you can really tell that he cares a lot about what goes on in the nursing home and its occupants. 

 Impresif Care Home is looking to hire staff nurses with minimal experience to help with their workload.  Visit their job listing page to apply.  

 
  What is the vision behind your nursing home? How did it come about?  

 The home was a house bought by our founders, En. Mohd Faizal and his wife Pn Zainab. Pn. Zainab was a matron for a big hospital. There she realized that a lot of patients still require care, but since they can’t stay admitted for too long they are discharged. 

 It was disheartening to see that, so she and her husband founded this home. We have been privately funded ever since, and do not rely on donations. 

 We have about 30 occupants, with the age range being from 55 to 90 years old. Some of them have children who are not able to take care of them; it is cheaper to send the parents here for nursing care compared to hiring a nurse who comes to the house, which can be very expensive. Some of the occupants here just do not have anywhere to go… but we are grateful we can still support them here. 

  How is the home culture like? 
 
   

 A lot of people come here to visit, thinking it to be depressed and lonely for the elderly to be here. But it’s actually a lot of fun! Everyone tries their best to be happy. I myself have never been happier in my life, now that I’m working here looking after other people. 

 It’s a relatively slow working lifestyle. We wake the occupants up at 630am, then prepare breakfast, wash, clean them, and take them out for exercise. Those who need parenteral feeding will be fed by our nurses. We have lunch around noon, and then it’s some TV time followed by an afternoon nap. Dinner is at 7, then it’s free and easy. 

 Weekends are a bit busier. Relatives and children come over to visit, and will ask the staff questions like “What medication is he/she on?”, or “How has my father been this week?”, things like that. 

 This is a suitable place for nurses out of nursing school to gain some experience before going on to do their Degrees or Post-Basics. The occupants here are all low-dependency type of patients. 

  What do you do to make your staff happy and enjoy working here?  

 It helps that the elderly are all funny and exciting in their own way. I always get “invited” to any one of the uncles or aunties houses. I’ve worked here for 8 years and I still don’t know where their “houses” are.  laughs  

 The location of the home is very nice and quiet. It has easy access to the Federal Highway and the New Pantai Expressway, so staff can easily get here from all over. It can be tiring at times but not as busy as hospital work, and they get paid well too. 

  What cool pieces of tech do you have in your clinic?  

 Everyone has their own wheelchair! So they can decorate or personalize it to fit their own characters. Some carry small tokens on their wheelchairs to remind them of people or places they used to meet. 

 We have fully adjustable beds like the ones in hospitals for our more needy occupants. 

 Our dispensary is always kept fully-stocked. 

  What kind of people are you looking to hire as your staff?  

 We’re looking for nurses who are patient, hardworking, and with a soft heart for the elderly. Applicant must also be willing to work six days a week, especially on weekends. That’s when we’re the most busy. 

  How does your staff get hired?  

 Our nurses gets hired by Pn. Zainab. She talks to the nurses that is going to work here. It’s not much of a screening; it’s just to get to know who you are as a person and how you’ll do your work. 

 We take our staff from maid agencies, so they’re mostly Indonesian. 

  What does the future of this nursing home look like?  

 We want to keep doing what we do for a long time. We’re looking to increase the number of nurses that we employ to help the current workforce cope better with the workload. At the moment we are looking to hire any qualified nurses, even ones with minimal work experience. We’ll help to guide you in the right direction. 

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